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A HELPING HAND, WHEN YOU NEED ONE

Let’s figure it out.

A question about an app, a feature idea, or a conversation about what comes next. You’re in the right place.

Email our team [email protected]
01 / APP SUPPORT

A little context helps.

When you report an issue, please include:

  • The name of the app
  • Your device model and iOS version
  • The app version, if available
  • What happened and what you expected
  • A screenshot with personal information removed, if helpful

Never send passwords or full payment details. Your correspondence is handled under our Privacy Policy.

Get in touch
02 / BILLING & SUBSCRIPTIONS

Your Apple purchases.

For subscriptions billed by Apple, you can manage your plan in your device’s Settings under your name → Subscriptions.

Deleting an app does not cancel a subscription. Refund eligibility and decisions are handled under Apple’s applicable rules.

POLICIES, IN ONE PLACE

Your app. Its policies.

Use the policy for the app you use.
Read each app’s full policies on this website.

VPN Proxy: Fast & Secure VPN

Netrail VPN · iPhone

QR Reader °- Bar Code Scanner

QR & barcode tools · iPhone

The Website Privacy Policy and Website Terms of Use apply to this company website. Each app’s terms explain the relationship with the licence applicable to your App Store download.

IDEAS & CONVERSATIONS

Something else in mind?

For product feedback, business enquiries, or privacy requests, write to [email protected]. A clear subject line helps us understand your message.

Hong Kong Real Joy Technology Limited
Hong Kong